Refund policy

All sales are considered "FINAL SALE" and are not subject to return, exchange or resell.

Damaged or faulty products are eligible for review and refund upon request through the Contact Us form. 

All purchasers of products are responsible for adhering to the product details provided. Natsum shares no liability for misplaced orders.

Further concerns regarding refunding products may be addressed by contacting brand representatives directly. 

By purchasing Natsum products, you are in acceptance of this policy.